Shipping & Delivery
Please note that international shipping times and rates may differ from those listed below. You can use the shipping calculator during checkout for the most accurate estimate.
- Processing time: All retail orders are shipped within 14–21 days of purchase.
- Estimated delivery: Based on the date your order ships, not the date it was placed.
Customs, Duties & Taxes
The purchaser is responsible for ensuring that jewelry can be lawfully imported into the destination country. By ordering from PeterStone.com, the buyer is the importer of record and must comply with all laws and regulations of the destination country.
Orders shipped outside the United States may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are assessed once the shipment reaches your country and are the responsibility of the buyer. We do not control these charges, cannot predict if they will apply, and are not responsible for any related costs.
Customs policies vary by country. If you are uncertain, please contact your local customs office for more information. Customs clearance procedures may occasionally cause delays beyond our estimated delivery times, though in most cases this is not an issue.
Frequently Asked Questions
How much is shipping?
During checkout, enter your delivery address and select a shipping method. Shipping costs will be calculated and added to your order subtotal before payment.
Can I track my order?
We use global shipping partners to deliver your order as quickly as possible. Tracking may not always be available. If your order is shipped with a trackable service, tracking details will appear in your order page and in the shipping confirmation email.
Where does my order ship from?
All orders are shipped from Thailand via Thailand Postal Service. Tracking is available only when the selected service supports it.